Singing Potatoes
Tuesday, 2 August 2005
End-users say the darnedest things

"Am I supposed to do all these things it's telling me to do?"

Posted by godfrey (link)
Friday, 5 August 2005
Oops
Dalek

Noticing the proliferation of wireless networks in our apartment complex, I tightened down the security on my routers the other day. Rather than assigning static IP addresses to all of our computers, I kept the routers serving DHCP but reserved consecutive addresses for each MAC address. I then restricted the DHCP pool to just those addresses.

But I forgot about the VoIP box. Today, Karen discovered that we no longer had a dialtone.

That's twice in one week I've shot myself in the foot in a security-related incident. The first was when I spent two days trying to figure out why Samba wasn't working on my new Linux box — and it turned out that ZoneAlarm on my XP box was rejecting traffic from the Linux box because I hadn't listed its IP address in the "trusted" zone.


Posted by godfrey (link) — 1 comment
Saturday, 6 August 2005
Begin countdown.

About a week ago, they moved me to a different department at work, and changed my job description. I'm now officially supposed to do the things I've been doing for the past nine months — that is, 95% of what I do is not what I was originally hired to do. However, that still includes some pretty high-level tasks (enterprise-wide system administration, programming, upper-level support, and so on), but my pay hasn't changed; I'm still only being paid as a first-level hardware tech.

The Überboss promised me he'd put in the paperwork to bring me into the company itself (I'm currently working as a contractor) with a substantial raise, but he's now gone on vacation. He's very good at letting people know what he's done on their behalf, but he left without telling me that he had, in fact, submitted said paperwork. (He does, by the way, frequently voice his discontent with people who promise to do something and then fail to actually do it by the time they've said they'll do it — so hopefully he was just too busy to let me know.)

I've told my new immediate supervisor that I will not work indefinitely at this pay level, and he said if the company won't pay me what I'm worth, he'll write me as many glowing letters of recommendation as I need. (Though I've heard that before...) Starting Monday, I'll be beginning a countdown on my To Do whiteboard1. If the promised employment-with-raise fails to materialize before the countdown reaches zero, I shall, with regret, terminate my association with the company. It will indeed be with regret, as I enjoy my job and most of the people I work with. But I don't think it's unreasonable to desire a salary commensurate with the work I'm expected to perform. All I ask is to be treated fairly.

And given that the Überboss frequently proclaims that he treats others the way he wants to be treated, I'm fairly hopeful that he will make good on his promise. After all, nobody wants to be taken advantage of...


1. Currently labeled "Things I'm not being paid enough to do".

Posted by godfrey (link) — 3 comments
Tuesday, 9 August 2005
Quotational irony

Every once in a while, someone will post a quote to my group's distribution list at work. Nothing but a quote, often irrelevant to anything we've been doing or discussing. This is invariably followed by a slew of other quotes from other people.

I always want to respond with:

Don Iohn de Figueroa uſed to ſay: That he that euermore alleadgeth in his conuerſation other mens ſayings, is like a gowtie naile, that cannot enter the wood, except an augar make the way before.

But I don't, as I don't want to come across as a grumpy asshole. Still, that little quote has always struck me as amusingly ironic. And not the Alanis Morrisette kind.

Posted by godfrey (link)
Computer Room

I love computer rooms. Real ones, that is — suspended floors, huge air conditioners, racks upon racks of servers and tape drives... modern flat-panel LCD monitors coëxisting with ancient green-screen monitors and the inevitable enormous IBM 3290 plasma display with four terminal sessions blazing forth in orange glory. In every one I've been in, there's been a forlorn OS/2 box hidden in a corner, shoved aside by the Windows and *nix boxen.

I love the smell. The crisp, cold air smelling faintly of ozone and magtape never fails to take me right back to one of my first jobs, working as a third-shift security guard at the data center for one of the big insurance companies. (Total hell for a computer geek: a building full of computers — VAXen, even — except for the security room; look but most definitely do not play!)

For some reason, just being in such a computer room leaves me feeling happy for a while. I've no idea why.

Posted by godfrey (link) — 3 comments
Hallways

My office building is like a post-Apocalyptic scavenger society. When people don't need something anymore, they'll just stick it out in the hallway — desks, chairs, bookshelves, filing cabinets, boxes full of binders, computer parts, books...

And then people come by and sift through it, taking whatever they want. If it's not gone by the end of the week, maintenance personnel come by and cart it either to the trash or (for furniture) one of the loading docks, where it'll sit until someone comes looking for such an item.

It does make it kind of difficult to maneuver if offices on both sides of the hallway are cleaning house at once — but on the other hand, it makes getting rid of useless crap really easy.

Posted by godfrey (link)
Thursday, 11 August 2005
Occupational Torture
Stupid plastic piece of crap!

I dislike talking on the telephone. Always have. In fact, I refused to get a cellphone; I don't necessarily want to be reachable all the time. Naturally, among the equipment I was issued for my job was a cellphone. It's certainly not just a fashion accessory — last month, I used 3092 minutes.

I've gone through two headsets in just a few months; even with the majority of the cord inside my shirt, I kept snagging on things. So this week I got a nifty Borg implant that works with non-Bluetooth phones. It's not quite as comfortable as the other two headsets, but I'm hoping that I'll eventually build up enough calluses that my ear's not throbbing at the end of the day.

But the worst part is the crappy ring tones. They're haunting me in my sleep. Naturally, this model of phone doesn't work with the Web services that let you upload your own ringtones for free, as opposed to paying the carrier $1.99 per ringtone, from their selection rather than anything I'd want. Very tempted to buy a data cable so I can do it myself.


Posted by godfrey (link) — 2 comments
Friday, 12 August 2005
Urge to kill... rising...

Just another day at the office (or perhaps I should say, one for the Scary Devil Monastery):

luser: Yes, <function> doesn't work.

me: Have you run <utility I wrote to correct this problem>?

luser: No.

me: Okay, let's run it now.

luser: I already tried that.

me: Um... you just said you hadn't.

luser: Oh, no, I did. I did.

me: Oooookay... let's just try running it once more, then.

luser: ...It's working now. You must have done something on your end.

me: No, I didn't.

luser: Well, you must have, because it didn't work before.

It's a very good thing for all concerned that we don't yet have the technology to reach through the telephone and strangle people.

Posted by godfrey (link) — 1 comment
Saturday, 13 August 2005
Lukewarm Tea
Uma as Venus

Hillary Clinton, as most people have read by now, has raised a big fuss over the fact that Grand Theft Auto: San Andreas contains hidden content which, if you modify the game by downloading and installing a patch, displays a computer simulation of (gasp!) sexual activity!

Never mind the fact that the unmodified game lets you kill, dismember and otherwise maim people, not to mention robbing them and all sorts of other criminal activity — that's apparently perfectly acceptible behavior, not immmoral in the slightest. But we must think of the children; why, if they should happen to catch sight of a breast (even a computer-generated one), who knows to what depths of depravity they'll immediately sink?

Today, after a few minutes playing around with a demo for my graphics card, I discovered that the nVidia corporation ought to be worried as well. Changing two lines in a text file revealed a pair of nipples under a mermaid's strategically placed "scales" — quick, give the demo an Adults Only rating! Hold Congressional hearings! Throw out your GeForce video cards, lest a child see something every human being has!


Posted by godfrey (link) — 5 comments
Tuesday, 16 August 2005
Curse you, Sonny Bono!
Steamboat Willie

When the Garritan Jazz & Big Band sample library is finally released (target date: first quarter 2005), the first thing I want to do with it is The Charleston, before trying to do some original stuff. I figured, it's got to be in the public domain by now... right?

Of course not! All works written before January 1, 1923 are in the public domain — and The Charleston was written in 1923. And thanks to Sonny Bono's Walt Disney Immortality Act, it'll probably stay in copyright until the cockroaches reign over the post-apocalyptic landscape of the rubble that used to be the planet Earth.

Sigh. Time to look into the wonderful world of ASCAP licensing fees...

Update: According to this site, Jimmy Johnson actually composed The Charleston in 1913, and used it in 1923's Runnin' Wild. Now to find out if that's actually true... If I can find an audio recording published prior to 1923, that would be pretty conclusive evidence, I think.


Posted by godfrey (link) — 3 comments
Boy, fetch me my clue stick!
Screeech!

Yet another day at the office. I see why sysadmins need a recovery group:

luser: My scanner doesn't work. I'm just getting blue lines.
me: Have you run the scanner reset utility?
luser: Yeah, I shut everything down and turned it back on again.
me: No, I mean did you run the program named Reset Scanner?
luser: Huh? No.
me: Okay, let's run it now.
luser: What am I supposed to do with it?
me: It'll give you instructions step by step; just follow those.
(time passes...)
luser: Okay, I ran it. I didn't unplug the scanner or do any of the other things it told me to do; I just hit "OK". Is that all right?

Honestly, when I used to lurk in the scary devil monastery before taking this job, I thought they were exaggerating how stupid their lusers were. Nobody could be that clueless, I thought. Oh, how wrong I was.

And this experience shows to me a fundamental flaw in our political process: a vote from someone that dumb counts exactly as much as a vote from the most brilliant genius alive. Maybe votes should be weighted by IQ score.


Posted by godfrey (link) — 1 comment
Wednesday, 17 August 2005
Curry makes it all better

I'm thinking someone released a batch of stupid into the South Florida water supply about a week ago, as we've had some shockingly dumb calls recently. Like one office manager this morning who blamed the server for the fact that all of the printers, scanners, cameras and workstations shut off at the exact same instant. Oh, and so did everything else that was plugged in to the power outlets, like calculators and coffeepots. Because the server can turn all those things off, you see.

And then there was the office manager who insisted we send a tech out because she couldn't figure out how to tell if a scanner was plugged in. And when I tried to guide her though the Herculean task of seeing whether or not the black cord was plugged in to the back of the scanner, she said she couldn't do so without unplugging everything from the workstation, and she couldn't do that because she'd never be able to get it all plugged back into the right places again. Never mind that the scanner's sitting right out in plain sight on a desk, where the power cord is plainly visible from all angles.

But my ex-boss took me out for lunch at the Indian restaurant, and a nice plate of Murgh Shahi Korma just drained all the stress out of me. That shit's better than Valium.

Posted by godfrey (link) — 4 comments
Thursday, 18 August 2005
The Odd Question of the Day

So here's a weird one.

See, in using a computer mouse, I've always rested the heel of my hand on the desk (or a wrist-rest), keeping it stationary while I pushed the mouse around with the tips of my thumb and pinky, keeping the tips of the three other fingers on the buttons and scroll wheel.

Recently, I switched to a basic optical mouse, as I was tired of cat hairs interfering with the smooth operation of the mouse ball. The optical mouse had a much slimmer profile than the old mechanical mouse, and over the last few days my hand has been hurting more and more after using it. So today I went out to get a more ergonomic mouse. After comparing comfort, features and prices, I ended up with a Logitech MX 1000. And it's really comfortable to use (as long as you're right-handed) and has lots of interesting, conveniently placed (if you're right-handed) buttons.

But the way it's shaped, I find I have to put my entire hand on it if I want to keep my fingers on the main buttons and scroll wheel, otherwise I have to move my fingers a lot to click and scroll. Which means moving the whole hand, which I find quite a bit less precise than moving it with my fingers — and the three inner fingers are lying across the buttons, rather than just touching them with the tips, otherwise my thumb's in the wrong place to use the side button, and it becomes much less comfortable. So it makes me wonder if I've been mousing wrong in a highly unorthodox fashion all these years (well, at least since got rid of the GlidePoint), or if ergonomic mice are designed to be used in a different way than regular bar-of-soap mice.

So how do you use a mouse?

Posted by godfrey (link) — 8 comments
Tuesday, 23 August 2005
Hey, now there's an idea!
Cup of Rum

PHB: Are you on a call?
me: No...
PHB: Are you busy?
me: Well, I'm down in the DMV line at the moment.
PHB: I wanted to know if you could print out that system status report for me. [Ed. note: this report gets emailed to the PHB, among others, every morning.]
me: When do you need it by?
PHB: Well, we've got [client's IT department] here, and we wanted to go over it with them.
me: I'm almost up to the counter; can you give me five minutes?
PHB: Oh, that's okay, I'll print it from here.


Posted by godfrey (link) — 2 comments
Sunday, 28 August 2005
Glad I got the chance to see New Orleans

...because if the NOAA warnings are right, it may not be there much longer.

UNPRECEDENTED STRENGTH... UNINHABITABLE FOR WEEKS... ALL GABLED ROOFS WILL FAIL... MAJORITY OF INDUSTRIAL BUILDINGS WILL BECOME NON FUNCTIONAL... ALL WOOD FRAMED LOW RISING APARTMENT BUILDINGS WILL BE DESTROYED... ALL WINDOWS WILL BLOW OUT... PERSONS...PETS...AND LIVESTOCK EXPOSED TO THE WINDS WILL FACE CERTAIN DEATH IF STRUCK... WATER SHORTAGES WILL MAKE HUMAN SUFFERING INCREDIBLE BY MODERN STANDARDS... DO NOT VENTURE OUTSIDE!

Maybe... maybe moving north so Karen can continue her schooling wouldn't be such a bad idea after all.

Posted by godfrey (link) — 3 comments
To Do

Things I really need to get off my butt and start working on:

  • Finish the Xmas carol
  • Finish mixing and mastering the Consort's second CD
  • Get back to work on The Project
    • Finish the script
    • Finish rigging, hairstyles and clothing for the two existing main characters
    • Design and build the two other main characters
    • Design other characters
    • Recruit voice actors
    • Record the dialogue
    • Build base male/female models for other characters
    • Build sets and props
    • Spend an eternity animating the damn thing
  • Write and record that album I've been planning for years

NO NEW PROJECTS!

Posted by godfrey (link) — 4 comments