Singing Potatoes
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Tuesday, 16 August 2005
Boy, fetch me my clue stick!
Screeech!

Yet another day at the office. I see why sysadmins need a recovery group:

luser: My scanner doesn't work. I'm just getting blue lines.
me: Have you run the scanner reset utility?
luser: Yeah, I shut everything down and turned it back on again.
me: No, I mean did you run the program named Reset Scanner?
luser: Huh? No.
me: Okay, let's run it now.
luser: What am I supposed to do with it?
me: It'll give you instructions step by step; just follow those.
(time passes...)
luser: Okay, I ran it. I didn't unplug the scanner or do any of the other things it told me to do; I just hit "OK". Is that all right?

Honestly, when I used to lurk in the scary devil monastery before taking this job, I thought they were exaggerating how stupid their lusers were. Nobody could be that clueless, I thought. Oh, how wrong I was.

And this experience shows to me a fundamental flaw in our political process: a vote from someone that dumb counts exactly as much as a vote from the most brilliant genius alive. Maybe votes should be weighted by IQ score.


Posted by godfrey (link)
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Comments
When I used to work for a custom system builder back in the days of 486s and Pentium 1s we put labels on the space bar for one of our clients labeled "Any".
Posted by aeddie on 16 Aug 2005 12:37