Singing Potatoes
Tuesday, 19 August 2003
So they do read them!

Since Friday night, I've submitted eleven bug reports about the new version of some 3D software I use. I actually got a note from one of the tech reps thanking me, saying that they appreciated the level of detail I put into them, and would I please keep sending them in?

This is an amazing change from my previous experience with them. Now, to wait for the next letter release, to see if the bugs actually get fixed.

Posted by godfrey (link)