As Webminister of the Trimarian Ministry of Arts and Sciences, I do my best to keep the site looking good and easy to use. A few weeks ago, it was brought to my attention that somebody was complaining that the site didn't work in her older browser; she couldn't navigate around the site or see the pictures. Not that she emailed me, the maintainer of the Web site, with her concerns. No, she preferred to gripe about it on an email list that I'm not subscribed to, where it wouldn't do any good. Okay, whatever. I figure if it's that important to her, she can email me directly. Still, I offered some suggestions to the person who brought it to my attention, who forwarded them to her.
As I discovered this morning, that wasn't good enough for her — and she'd rather email the Kingdom Minister of Arts and Sciences to complain, rather than email the person in charge of the Web site. While she didn't mention any problem navigating, she did complain that "some of use [sic] are using older forms of Netscape or explore [sic] and are having hard time [sic] opening and viewing" the pictures. Since she didn't provide any specifics, I had to take steps to try and reproduce her problem.
While Internet Explorer 1.0 won't run on my machine (I told it not to replace the existing DLLs, so as not to destroy the current version, and they're not backwards-compatible), Netscape 1.1 installed just fine. And, hey, look! Pictures!
Admittedly, Netscape 1.1 does have trouble navigating the site, since image maps weren't supported. However, Netscape 2.0, which is nine years old, manages to display the images and navigate the site.
But even if her complaint had any basis in reality, given that there are plenty of free Web browsers out there (including Netscape and Internet Explorer) and that other sites on the Web must also be giving her problems (since the Trimarian ArtSci site certainly isn't the only one which takes advantage of modern Web standards) wouldn't she be better served by upgrading her browser — which she acknowledges is old — instead of complaining?
Certainly not. For this is the SCA, where the squeaky wheel gets the attention.
I'm not condoning such behavior; I'm not condemning it either.
My mistake, then; I interpreted this as a condemnation of it:
But; for the last six years or so, haven't *we* been promoting a kind of neurotic, passive aggressive manner of dealing with problems in the SCA? Blanket policies, gang-bang politics, favor swapping awards rather than promotion based on merit, fear mongering, intimidation, even threats of physical violence. [...] this kind of junk permeates our society.
If that's not a condemnation, then I apologize for misunderstanding your intent. And yet, if you don't think "fear mongering, intimidation, even threats of physical violence" are worthy of condemnation, you're not person I thought you were. But that's your right.
Actually; I'm happy you have this attitude, perhaps if more people in the SCA were able to confront those who cause them upset, we would have an organization closer to some of chivalric ideals we are said to follow.
Unfortunately, confronting those who act poorly is branded as "rudeness" in the SCA. Judging from observation, the concepts of "courtesy" and "chivalry" require remaining silent when someone's acting like an ass.